Support for Families


My name is Sophie Benton and I am the Parent Support Advisor for the Fleet school’s cluster. I am based at Calthorpe Park school and will be working with the majority of Fleet schools (Infant, Junior and Secondary).

I can offer non-judgmental and confidential support and advice, or simply just to chat.

My background is in education and youth work and I am also a mum of two children so I understand some of the challenges parents face.

As a P.S.A. my support focuses on the needs of the family. This may include:

  • Parental/family concerns
  • School avoidance/attendance
  • Behaviour Management
  • Understanding and supporting emotional concerns.
  • Supporting education
  • Transition (moving) through schools
  • Emotional wellbeing
  • Parent confidence building
  • Healthy Routines
  • Separated parenting
  • Child/Parent relationship Breakdown


Parent Support Advisors give support to families in many different ways including:

  • One-to-one family support
  • Sign-posting to local services
  • Speaking on your behalf
  • Referring to parenting courses
  • Referring to Family and Adult Learning courses
  • Opportunities to meet with other parents

Parents can be referred by their school or can self-refer to me directly.


Tel: 01252 618164


Parenting can be a rollercoaster of challenges.  Particularly at the moment, families are faced with pressure from all sides - the rising cost of living, evolving social media, and mental health challenges.  Below are highlighted some key organisations to help you to be aware of the support available to your family:

Hart Cost of Living Support Hub contains information and links related to the Hart foodbank, Hart Citizens Advice Bureau, help with paying bills, and general support available to households.

Young Minds is an information service dedicated to improving the wellbeing of young people. It has a helpline (0808 802 5544) or webchat for parents and carers of children and young people aged up to 25 years old.

Kooth offers a free online mental health support community, which is anonymous.

Hampshire Child and Adolescent Mental Health Service is a hub for information and support relating to the emotional wellbeing and mental health of children and adolescents.

Family lives has a helpline (0808 800 2222) or live chat for parents and carers, to support early intervention. It also offers free virtual learning sessions covering a range of relevant parenting topics. 

Hampshire Parent Carer Network Parenting children with additional needs can often feel like a lonely journey. HPCN offers a range of in-person and virtual get togethers which are aimed at those caring for children with additional needs. It is a safe space in which to share parenting strategies and get support.

Hampshire SENDIASS offers impartial advice and support relating to Special Educational Needs and Disability. This is a very valuable resource, particularly when navigating the EHCP application process; looking for parenting courses; or being signposted to relevant recommended books.

STOP DOMESTIC ABUSE a confidential service available to anyone living with domestic abuse.

Samaritans provide confidential support during times of crisis. Contact them 24 hours a day, 7 days a week (116 123).